March 2009

Gaming the Budget

March 19, 2009

A couple of new serious games related to government budgets have popped onto my radar screen recently. The first is Budget Hero from American Public Media, which sets its sites on the U.S. budget. “If you ever wanted to control where your tax dollars go, here’s your chance to decide,” is the game’s tag line. [...]

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Ten Tools for Tracking a Topic or Issue

March 11, 2009

There is a fair amount of buzz out there these days about tracking your brand or reputation online. Individuals and companies are increasingly trying to keep tabs on what is being said about them on the Web, and in the best cases, engage with these conversations in a productive and meaningful way. Of course, there [...]

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Customer Education: 25 Sampler Sites

March 5, 2009

Being a learner and being a consumer often go hand in hand – and not just because we purchase things like books, or training seminars, or college educations. More and more businesses have have moved towards formally integrating education into their pre-sale and post-sale efforts as a way of attracting and engaging potential customers and [...]

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